Returns, Refunds & 3-Year Warranty
We want you to feel confident when purchasing agricultural equipment from Cabaniss Feed And Farm Supply. Our policy provides a clear 30-day refund request period together with a 3-year warranty for eligible equipment, giving customers additional protection after their purchase.
At Cabaniss Feed And Farm Supply, we understand that agricultural equipment is a significant purchase. Our goal is to make the process straightforward and comfortable by providing clear warranty, exchange and refund information before you place an order.
30-Day Refund Request Period
If you want a refund, you must contact us and submit your refund request within 30 days after delivery of the equipment.
3-Year Warranty Protection
Eligible equipment is covered by a 3-year warranty, subject to the applicable warranty terms and exclusions for the equipment.
Repair or Exchange Support
When a covered warranty issue occurs, we will work with you on an appropriate repair or exchange solution in accordance with the applicable warranty.
1. Our Return & Refund Commitment
We want customers to have a clear understanding of their options before purchasing agricultural equipment. If you decide that you would like a refund, you must notify us within 30 days after the equipment is delivered.
Once an eligible refund request has been approved and the required return process has been completed, we will process the refund within 10 days.
2. How to Request a Refund
If you want to request a refund, please contact us as soon as possible. To help us process your request efficiently, provide your order information and explain the reason for the request.
Refund Request Process
- Contact Cabaniss Feed And Farm Supply within 30 days after delivery.
- Provide your order or invoice information.
- Explain the reason for the refund request.
- Follow the return instructions provided by our team.
- Return the equipment as instructed when a return is required.
- Once the return is approved and completed, we will process the refund within 10 days.
3. Three-Year Warranty
Eligible agricultural equipment purchased from Cabaniss Feed And Farm Supply is covered by a 3-year warranty, subject to the applicable warranty terms, equipment-specific conditions and exclusions.
Our objective is to provide customers with meaningful support after their purchase. If a covered equipment problem occurs, contact us so we can review the issue and determine the appropriate warranty solution.
Warranty Support You Can Rely On
When an eligible warranty issue is confirmed, our team will work with the customer on the appropriate solution, which may include repair or exchange depending on the equipment and circumstances.
4. Free Warranty Repair or Exchange
For a covered warranty issue, Cabaniss Feed And Farm Supply will provide the applicable warranty service without charging the customer for the covered repair or exchange itself.
Depending on the equipment, location and nature of the issue, we may arrange for the equipment to be serviced, repaired or exchanged. Specific logistics will be communicated to the customer after the warranty claim has been reviewed.
5. Refunds After the 30-Day Period
The standard refund period ends 30 days after delivery. Refund requests submitted after this period are not eligible for a standard refund under this policy.
However, the end of the refund period does not mean that your warranty protection ends. Eligible equipment remains covered by the 3-year warranty, subject to the applicable warranty terms.
After the 30-day refund period, covered equipment issues may be addressed through warranty repair or exchange rather than a refund.
6. Your First Year of Warranty Support
During the first year after purchase, customers can contact us for warranty assistance when an eligible equipment issue occurs. We will review the issue and provide the appropriate covered warranty service.
Our intention is to make ownership as comfortable as possible by giving customers a clear path to obtain help when an eligible equipment problem occurs.
7. What Is Not a Refund or Warranty Claim?
Warranty service is intended for covered equipment defects or failures under the applicable warranty terms. It does not automatically cover every type of damage or operating issue.
Depending on the equipment and applicable warranty terms, warranty coverage may not apply to issues caused by improper operation, unauthorized modification, misuse, accidents, neglect, improper maintenance, normal wear and tear or other excluded circumstances.
Equipment-specific warranty documentation may contain additional conditions or exclusions. Customers should review the applicable warranty information for the equipment purchased.
8. Equipment Return Condition
When a return is required for an approved refund or other eligible return, the customer must follow the return instructions provided by Cabaniss Feed And Farm Supply.
Equipment should be returned in the condition required under the applicable return authorization and should include the relevant equipment, components and documentation requested by our team.
We will provide specific instructions based on the equipment and circumstances of the return.
9. Refund Processing Time
Submit Request
Contact us within 30 days after delivery if you want a refund.
Review & Return
We review the request and provide return instructions when applicable.
Refund Within 10 Days
After the approved return process is completed, we process the eligible refund within 10 days.
10. Exchanges
Where an eligible warranty issue is confirmed, an exchange may be provided when appropriate based on the equipment, availability and applicable warranty terms.
If an exchange is approved, our team will explain the next steps and the equipment exchange process.
11. Shipping and Return Arrangements
Return and warranty transportation arrangements may vary depending on the equipment, location and reason for the return or warranty claim.
Before sending equipment back, customers should contact us and wait for return instructions. This helps ensure that the equipment is sent to the correct location and handled according to the approved return or warranty process.
We Want You to Purchase With Confidence
Purchasing agricultural equipment is an important decision, and we understand that customers want confidence in the equipment and the company they are purchasing from.
Cabaniss Feed And Farm Supply is committed to providing clear purchasing information, appropriate warranty support and a straightforward process when a customer needs assistance.
We focus on offering quality agricultural equipment and helping customers select equipment appropriate for their intended application. Equipment specifications and warranty coverage can vary by product, so customers should review the applicable product and warranty information before completing a purchase.
Returns, Refunds & Warranty FAQs
You must submit your refund request within 30 days after delivery of the equipment.
After an eligible refund has been approved and the required return process has been completed, we will process the refund within 10 days.
Yes. Eligible agricultural equipment is covered by a 3-year warranty, subject to the applicable warranty terms and exclusions.
Contact us as soon as possible. We will review the issue and, when it is covered by the warranty, work with you on the appropriate repair or exchange solution.
Standard refund requests must be made within 30 days after delivery. After that period, eligible equipment issues may be handled through the applicable warranty repair or exchange process.
Yes. The applicable warranty period is 3 years. Warranty claims remain subject to the equipment-specific warranty terms and exclusions.
Yes. When a covered warranty issue is confirmed, we will work with the customer on an appropriate repair or exchange solution in accordance with the applicable warranty.
Yes. Please contact us before returning equipment so that we can review the request and provide the appropriate return or warranty instructions.
No. Warranty coverage applies to eligible issues under the applicable warranty terms. Certain circumstances such as misuse, unauthorized modification, accidents, improper maintenance or normal wear may be excluded.
Need Help With a Return, Refund or Warranty Claim?
Our team is available to help you understand the next steps. Please contact us before returning equipment so we can provide the correct instructions for your situation.
Cabaniss Feed And Farm Supply
1301 Quarry Rd
Sylacauga, AL 35151
United States